Crestron HD-DA-2-QUAD Specifications download pdf (Page 18)

Quad 1-to-2 HDMI™ Distribution Amplifier Crestron HD-DA-2-QUAD

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

HD-DA-2-QUAD Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device is not receiving

power from a Crestron

power source.

Use the provided Crestron

power source. Verify

connections.

Device does not

function.

Device is not receiving

sufficient power.

Use the Crestron Power

Calculator to help calculate

how much power is needed for

the system.

SYNC DETECT

LED does not

illuminate.

HD-DA-2-QUAD is not

receiving a video signal.

Verify that source is

transmitting a signal.

Loss of

functionality due to

electrostatic

discharge.

Improper grounding.

Check that all ground

connections have been made

properly.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this

guide, please take advantage of Crestron's award winning customer service team by

calling Crestron at 1-888-CRESTRON [1-888-273-7876].

You can also log onto the online help section of the Crestron website

(

www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time

users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of

the HD-DA-2-QUAD, additional information may be made available as manual

updates. These updates are solely electronic and serve as intermediary supplements

prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its

relevance. Updates are identified as an “Addendum” in the Download column.

14 • Quad 1-to-2 HDMI™ Distribution Amplifier: HD-DA-2-QUAD Operations Guide – DOC. 6713B

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Crestron HD-DA-2-QUAD Specifications Page 18

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