Crestron ATC-AMFM2 Installation Guide download pdf (Page 17)

Crestron ATC-AMFM2 Dual AM/FM Radio Tuner Card

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

ATC-AMFM2 Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Mismatched slot. Place card in proper slot.

Mute turned on.

Press the Mute button to

disengage muting.

Adagio system volume is

turned down.

Check Adagio system

volume setting.

Tuner muted.

Antenna not connected or

not connected properly.

Connect antenna

according to instructions.

Cannot access

tuner card controls

from front panel.

Dusty contacts on

ATC-AMFM2.

Clean contacts with cotton

swab or clean cloth. Apply

Isopropyl alcohol as

needed for cleaning.

Tuner produces

noise.

Improperly connected

antenna.

Connect antenna

according to instructions.

Scan does not

operate.

Station signal strength too

weak.

Check antenna placement

for good signal strength.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from

the Crestron Web site (

www.crestron.com/manuals). This link will provide a list of

product manuals arranged in alphabetical order by model number.

List of Related Reference Documents

DOCUMENT TITLE

AES Adagio Entertainment System

AMS Adagio Media System

AMS-AIP Adagio Media System with Advance Image Processing

CEN-TRACK TunerRack Modular Multi-Tuner

Further Inquiries

If you cannot locate specific information or have questions after reviewing this

guide, please take advantage of Crestron's award winning customer service team by

calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your

region, please refer to the Crestron Web site (

www.crestron.com) for a listing of

Crestron worldwide offices.

You can also log onto the online help section of the Crestron Web site

(

www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time

users will need to establish a user account to fully benefit from all available features.

Operations & Installation Guide – DOC. 7216A Dual AM/FM Radio Tuner Card: ATC-AMFM2 • 13

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Crestron ATC-AMFM2 Installation Guide Page 17

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