Crestron TPMC-CH-IMC User Manual download pdf (Page 10)

Triamese Cable for TPS/TPMC Panels Crestron TPS/TPMC-CBL-T3/6/9

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization

from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory

and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying

the nature of the problem, name and phone number of contact person, RMA number, and

return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return

Merchandise Authorization (RMA) number. Authorized returns must be shipped freight

prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries, with

RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect

or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its

sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any

products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,

shipping by standard ground carrier. In the event repairs are found to be non-warranty, return

freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in

materials and workmanship under normal use for a period of three (3) years from the date of purchase

from CRESTRON, with the following exceptions: disk drives and any other moving or rotating

mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;

touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps

are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON

dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,

if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any

application other than that for which it was intended, or if it has been subjected to misuse, accidental

damage, modification, or improper installation procedures. Furthermore, this warranty does not cover

any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall

CRESTRON be liable for incidental or consequential damages of any kind (property or economic

damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any

claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts

or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only

by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or

implied, nor authorizes any other party to offer any warranty, including any implied warranties of

merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law

are limited to the terms of this limited warranty. This warranty statement supercedes all previous

warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners.

Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and

WindowsNT/2000 are trademarks of Microsoft Corporation.

8 • Triamese Cable for TPS/TPMC Panels: TPS/TPMC-CBL-T3/6/9 Installation Guide - DOC. 6399

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