iLux Dimmer Expansion Module Crestron CLS-EXP-DIMFLV
Installation Guide – DOC. 6680B iLux 0-10V Fluorescent Dimmer Expansion Module: CLS-EXP-DIMFLV
7
Problem Solving
The following table provides corrective action for
possible trouble situations. If further assistance is
required, please contact a Crestron customer service
representative.
CLS-EXP-DIMFLV Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Load does not
turn on.
The controlling
dimmer or switch
is not working.
Make sure the
controller is
powered on and is
one of the
compatible dimmers
listed in
“Specifications” on
page 1.
No power is
applied to the
HOT terminal.
Check circuit
breaker. Check that
green power LED
on inside of unit is
lit.
Load turns on
and off but does
not dim.
Controlling unit is
either not a
dimmer or has
been set to non-
dim.
Verify that dimmer is
compatible with the
CLS-EXP-DIMFLV
(refer to
“Specifications” on
page 1).
Verify that the
controlling channel
has not been
programmed as non-
dim.
Lights do not dim
properly.
An incompatible
dimmer is being
used.
Make sure that the
dimmer is one of
those listed in
“Specifications” on
page 1.
Further Inquiries
To locate specific information or resolve questions after
reviewing this guide, contact Crestron's True Blue
Support at 1-888-CRESTRON [1-888-273-7876] or, for
assistance within a particular geographic region, refer to
the listing of Crestron worldwide offices at
www.crestron.com/offices
.
To post a question about Crestron products, log onto
Crestron’s Online Help at www.crestron.com/onlinehelp.
First-time users must establish a user account to fully
benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and
extends the capabilities of the CLS-EXP-DIMFLV,
additional information may be made available as manual
updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a
complete technical documentation revision.
Check the Crestron website periodically for manual
update availability and its relevance. Updates are
identified as an “Addendum” in the Download column.
The specific patents that cover Crestron products are listed at
patents.crestron.com
.
Crestron, the Crestron logo, Cresnet, iLux, and infiNET are either
trademarks or registered trademarks of Crestron Electronics, Inc. in the
United States and/or other countries. UL and the UL logo are either
trademarks or registered trademarks of Underwriters Laboratories, Inc.
in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of
others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at
Crestron.
©2014 Crestron Electronics, Inc.
(4 pages)
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