Crestron TPMC-8X-BTP Specifications Page 49

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Crestron TPMC-8X-GA 8.4” WiFi Touch Screen
Operations Guide DOC. 7078H 8.4” WiFi Touch Screen: TPMC-8X-GA
45
TPMC-8X-GA Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
TPMC-8X-GA
does not show
feedback or does
not control any
devices.
(Continued)
No IP address
configured/obtained on
the TPMC-8X-GA.
Refer to “Ethernet Details
which starts on page 28 to
define IP addresses. If the
TPMC-8X-GA is set up to use
DHCP (not recommended),
use the WAP window box to
verify the IP address
provided. If the number is
invalid for the subnet or no
number is present, verify that
the DHCP server is working
properly.
Invalid control system IP
address / IP ID set up
on TPMC-8X-GA.
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to “IP
Table” on page 34 to define
IP addresses.
TPMC-8X-GA is out of
range or has poor
access to the WAPs.
The TPMC-8X-GA is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.
TMPC-8X-GA
shows unexpected
or intermittent
feedback or has
intermittent device
control.
TPMC-8X-GA is out of
range or has poor
access to the WAPs.
The TPMC-8X-GA is out of
range of the WAP or is
experiencing interference.
Refer to the WAP
documentation for
instructions on setting up a
wireless network with
minimum interference and no
dead spots.
TPMC-8X-GA
boots up in setup
screens every
time.
Invalid VT Pro-e project
or no VT Pro-e project is
loaded.
Load/reload VT Pro-e project
using the Toolbox.
Reference Documents
All documents mentioned in the guide are available at www.crestron.com/manuals.
List of Related Reference Documents
DOCUMENT TITLE
3-Series Control Systems Reference Guide
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