Crestron CNXRY-16 User Manual download pdf (Page 9)

CRESTRON

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further

assistance is required, please contact a Crestron customer service representative.

CNXRY-16 Toubleshooting

TROUBLE

POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

CNXRY-16

does not

function.

CNX Control System

is not receiving

power.

Verify power to CNX Control System.

Circuit card is not

properly seated in

slot.

Verify CNXRY-16 is properly inserted into

CNX Control System slot per procedures in

this Operations Guide.

Programming error. Check SIMPL Windows program.

Further Inquiries

If after reviewing this Operations Guide for the CNXRY-16, you cannot locate

specific information or have questions, please take advantage of Crestron's award

winning customer service team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at

1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at +32-15-50-99-50.

• In Asia, call Crestron Asia at +852-2341-2016.

• In Latin America, call Crestron Latin America at +5255-5093-2160.

• In Australia and New Zealand, call Crestron Control Solutions at

+61-2-9737-8203.

Operations Guide - Doc. 8122 CNX Relay Output Expansion Card: CNXRY-16 • 7

1 2 3 4 5 6 7 8 9 10 11 12

No comments

Crestron CNXRY-16 User Manual Page 9