Crestron DM-TX-200 Installation Guide download pdf (Page 26)

DigitalMedia™ CAT Transmitter 200 Crestron DM-TX-200

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

DM-TX-200 Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device does not

function.

Device is not

communicating with the

network.

Use Crestron Toolbox to poll

the network. Verify network

connection to the device.

Device is not receiving

power from a Crestron

power source.

Use the provided Crestron

power source. Verify

connections.

Device is not receiving

sufficient power.

Use the DMNet Power

Calculator to help calculate

how much power is needed

for the system.

PWR LED does

not illuminate.

Device is not receiving

power.

Verify PWR connections are

properly attached.

DM LINK LED

does not

illuminate.

Device is not

transmitting DMNet

signal.

Verify DM OUT connections

are properly attached.

Loss of

functionality due

to electrostatic

discharge.

Improper grounding.

Check that all ground

connections have been made

properly.

Check Network Wiring

Use the Right Wire

In order to ensure optimum performance over the full range of your installation

topology, Crestron Certified Wire and only Crestron Certified Wire may be used.

Failure to do so may incur additional charges if support is required to identify

performance deficiencies because of using improper wire.

Calculate Power

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to

do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to

unpredictable results or damage to the equipment. The EIG connector on the DM

switcher is used to bring in external power. Additional power is rarely required as

switchers provide enough power for their maximum configuration of room

controllers and repeaters. Please use the DMNet Power Calculator to help calculate

how much power is needed for the system (www.crestron.com/calculators).

22 • DigitalMedia™ CAT Transmitter 200: DM-TX-200 Operations & Installation Guide – DOC. 6741C

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Crestron DM-TX-200 Installation Guide Page 26

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