Crestron GLS-EM-MCU Specifications download pdf (Page 20)

Crestron Green Light

Power Meter Control Unit Crestron GLS-EM-MCU

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Crestron Green Light

Power Meter Control Unit: GLS-EM-MCU Operations Guide – DOC. 7294B

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

GLS-EM-MCU Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device does not

function.

Device is not

communicating with the

network.

Use Crestron Toolbox to poll

the network. Verify network

connection to the device.

Device is not powered

correctly.

Check that voltage levels are

correct as measured from

each phase to neutral.

CT1 – CT3 LED is

flashing.

GLS-EM-CT is

incorrectly wired.

Ensure that black and white

wires are properly connected

to the BLK and WHT

terminals on the device.

GLS-EM-CT is

improperly installed.

Verify that device is facing the

proper direction. Ensure that

the THIS SIDE TOWARDS

SOURCE label faces the

source.

Loss of

functionality due

to electrostatic

discharge.

Improper grounding. Check that all ground

connections have been made

properly.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from

the Crestron Web site (www.crestron.com/manuals

List of Related Reference Documents

DOCUMENT TITLE

GLS-EM-MCU Installation Guide

Further Inquiries

To locate specific information or to resolve questions after reviewing this guide,

contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or

refer to the listing of Crestron worldwide offices on the Crestron Web site

(www.crestron.com/offices) for assistance within a particular geographic region.

To post a question about Crestron products, log onto the Online Help section of the

Crestron Web site (www.crestron.com/onlinehelp). First-time users must establish a

user account to fully benefit from all available features.

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Crestron GLS-EM-MCU Specifications Page 20

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