Crestron TPMC-8T Specifications download pdf (Page 45)

Crestron TPMC-8T-GA 8.4” TableTop WiFi Touch Screen

Operations Guide – DOC. 7262F 8.4” TableTop WiFi Touch Screen: TPMC-8T-GA

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Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

TPMC-8T-GA Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Cannot upload VT

Pro-e project or

firmware from

Toolbox via Wi-Fi.

TPMC-8T-GA is off or

has no power.

Verify that TPMC-8T-GA has

power and is on or in standby

mode.

No WAPs

defined/selected on the

TPMC-8T-GA.

Refer to the “Ethernet Details”

section of this guide, which

starts on page 27 to

define/select WAPs.

No IP address

configured/obtained on

the TPMC-8T-GA.

Refer to “Ethernet Details”

which starts on page 27 to

define IP addresses. If the

TPMC-8T-GA is set up to use

DHCP (not recommended),

use the WAP window box to

verity the IP address

provided. If the number is

invalid for the subnet or no

number is present, verify that

the DHCP server is working

properly.

TPMC-8T-GA is out of

range or has poor

access to the WAPs.

The TPMC-8T-GA is out of

range of the WAP or is

experiencing interference.

Refer to the WAP

documentation for

instructions on setting up a

wireless network with

minimum interference and no

dead spots.

TPMC-8T-GA

does not show

feedback or does

not control any

devices.

No WAPs

defined/selected on the

TPMC-8T-GA

Refer to the “Ethernet Details”

section of this guide, which

starts on page 27 to

define/select WAPs.

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Crestron TPMC-8T Specifications Page 45

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