Crestron Adagio ATC-AMFMSR Specifications Page 74
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Entertainment System Crestron Adagio™ AES
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
AES Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
AES does not
function.
AES is not receiving
power.
Use the provided power cord.
Verify connection.
C2N-DBF12 or
APAD does not
function.
AES is not
communicating with
C2N-DBF12 or APAD
devices.
Verify that C2N-DBF12 and
APAD devices are properly
connected to the AES and
are identified by the AES as
described on page 29.
AAE is not properly
connected to the AES.
Verify that the AAE is
properly connected to the
AES.
Open Installer Tools and
select “Identify Keypads”.
Identify all keypads in the
system.
AES only allows
six rooms
(maximum) when
using the out-of-
the-box
functionality.
AAE is not registered
with AES.
Use Crestron Toolbox to
manually set the AAEs Net ID
to 31.
AAE is not properly
connected to the AES.
Verify that the AAE is
properly connected to the
AES.
Open Installer Tools and
select “Identify Keypads”.
Identify all keypads in the
system.
Buttons on AAE
do not light or do
anything.
AAE is not registered
with AES.
Use Crestron Toolbox to
manually set AAE Net ID to
31.
Tuner cards are
not listed on the
LCD or APAD as
available sources.
Tuner card is not
properly installed.
Refer to the tuner card’s
guide for installation
instructions.
CEN-IDOC or AAS are
not receiving power.
Verify that each device is
receiving power.
CEN-IDOC or
AAS devices not
listed on the LCD
or APAD as
available sources.
CEN-IDOC or AAS are
not communicating with
AES over Ethernet.
Verify each device’s TCP/IP
settings.
(Continued on following page)
70 • Entertainment System: Adagio AES Operations Guide – DOC. 6456B
- Crestron Adagio™ AES 1
- Entertainment System 1
- Operations Guide 1
- Contents 3
- Entertainment System: 5
- Adagio AES 5
- Applications 7
- Specifications 8
- SPECIFICATION DETAILS 10
- Physical Description 12
- AES Overall Dimensions 13
- DESCRIPTION 14
- # CONNECTORS 14
- CONTROLS, & 14
- INDICATORS 14
- Industry Compliance 20
- Network Wiring 21
- Hardware Hookup 21
- APADAPAD 25
- Configuration 28
- Select Tuner Format 29
- Configure Network 30
- Set the Number of Rooms 30
- Select Room to Name 31
- Enter Name for Room 1 31
- Select Source to Name 32
- Enter Name for Src. 1 32
- Identify Keypads 33
- Select Button To Map 34
- Select Src. For Button 1 35
- Configure Sources 36
- Configure Rooms 36
- Select Parameter 37
- Min Volume 30% 37
- Max Volume 70% 38
- Startup Volume 50% 38
- Stereo/Mono 39
- Configure Preset Groups 40
- Operation 41
- S1 AM/FM 42
- S1 SIRIUS 42
- FM Presets 43
- Replace preset with 44
- Buddy Clark 45
- Categories 46
- Elvis Presley 47
- 12. Super Shuffle 48
- 6. `60s Vibrations 48
- 8. Big `80s 48
- Channels 50
- <> 51
- About Setup 51
- Setup Channels 53
- SIRIUS Hits 1 1 53
- Source 5 55
- Roy Orbison 56
- My Favorites 57
- Server 1 57
- Aerosmith 58
- Shuffle Mode 59
- Repeat Mode 59
- Play Queue 60
- Enter New Playlist Name 60
- Choose One 61
- Route a Source 62
- Room Mode 63
- Global Volume 64
- Balance 0 65
- Loudness 65
- Recall a Preset Group 66
- Turn off the System 66
- Programming Software 67
- Switching Programs 69
- Saving Settings 70
- Example Program 70
- Uploading and Upgrading 71
- Programs and Firmware 72
- Problem Solving 74
- Check Network Wiring 75
- DOCUMENT TITLE 76
- Software License Agreement 77
- PROPRIETARY RIGHTS 78
- GOVERNING LAW 78
- CRESTRON LIMITED WARRANTY 78
- Return and Warranty Policies 79
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