Crestron QM-RMCRX-BA Specifications download pdf (Page 42)

QuickMedia™ Receiver/Processor Crestron QM-RMCRX-BA

Example Program

An example program for the QM-RMCRX-BA is available from the

“Example Program” section of the Crestron website

(http://www.crestron.com/exampleprograms).

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

QM-RMCRX-BA Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

PWR LED

does not

illuminate.

Control system is not

receiving power.

Verify that the DC output plug is

properly attached to the control

system and that the adaptor is

securely plugged into an outlet. Use

only Crestron power supplies for

Crestron equipment.

Compilation

Error

RLCMCVT166

RLCMCVT177.

Poor analog versus serial

signal definition in the

SIMPL Windows program.

Confirm properly defined signal

definition in the program.

System locks

up.

Various. Press and release HW-R button then

hold SW-R to bypass the program.

Also refer to “Troubleshooting

Communications” on page 24.

Various. Refer to the “System Monitor”

procedure following this table.

System does

not function.

Incorrect power supply. Use a Crestron power supply.

IR or serial port not

connected properly.

Verify connections and tighten serial

cables.

Used wrong IR/Serial port. Verify that proper IR or serial port is

defined.

Serial cable miswired. Verify that serial cable is wired

correctly for RS-232.

A/V system

device does

not respond.

Relay Output ports are not

connected/programmed

properly.

Check Relay Output ports

connection and programming.

Verify RGB, video, S-video output

cable connection to unit and video

display.

No video

output

displayed.

Incorrect cable connection

Verify QM input Cable connection is

secure.

Wrong SystemBuilder or

SIMPL Windows

programs.

Verify and upload correct programs. Wrong source or

video displayed.

SystemBuilder project not set

up correctly.

Verify proper video set up for each

video input.

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38 • QuickMedia™ Receiver/Processor: QM-RMCRX-BA Operations Guide - DOC. 6332

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